4. Terms of Service

Last updated: October 19, 2026

Welcome to Paw and Nest.

These Terms of Service apply to your use of pawnest-home.com and any purchases made through our website.

By accessing our website or placing an order, you agree to these Terms of Service.

Online Store Terms

By using this website, you confirm that you are legally permitted to use it and enter into purchase agreements in your jurisdiction. If you are under the age of majority, you may use this website only with the permission and supervision of a parent or legal guardian, where required by law.

You must not use our products or website for any illegal or unauthorised purpose.

Product Information

We do our best to display product descriptions, colours, sizes, images and other details as accurately as possible.

However, colours may appear slightly different depending on your screen settings, device and lighting conditions.

Product descriptions, specifications and prices may be updated from time to time. Any changes will not affect orders that have already been accepted, except where permitted by law.

Pricing

All prices are displayed on our website and may change from time to time.

We reserve the right to correct pricing, product information or availability errors.

If an order is affected by an obvious pricing or product listing error, we may contact you to resolve the issue or cancel the order and issue a refund if payment has already been made.

Orders

When placing an order, you agree to provide accurate and complete information.

After placing your order, you will receive an order confirmation by email.

An order confirmation does not necessarily constitute final acceptance of your order if there are issues involving payment, stock availability, pricing, delivery details or suspected fraudulent activity.

We will notify you if there is an issue affecting your order.

Refusal or Cancellation of Orders

We reserve the right to refuse, cancel or limit an order where reasonably necessary and as permitted by applicable law.

This may include situations involving:

1. Incorrect or incomplete customer information

2. Payment issues

3. Suspected fraud or unauthorised transactions

4. Product availability issues

5. Obvious pricing or listing errors

6. Unusual or suspicious order activity

If we cancel an order after payment has been made, we will refund the amount paid using the original payment method, unless otherwise agreed or required by law.

Shipping

Shipping and delivery times are estimates unless expressly stated otherwise.

Please refer to our Shipping Policy for details regarding order processing times, estimated delivery times, shipping costs and any applicable supplier-direct shipping arrangements.

Some orders may be shipped directly from our suppliers, including suppliers located outside your country.

Delivery times may vary depending on the destination, carrier, customs procedures and other circumstances beyond our control.

Returns and Refunds

Returns, exchanges and refunds are handled in accordance with our Returns and Refund Policy.

Nothing in these Terms of Service is intended to limit any consumer rights that cannot legally be excluded under applicable law.

Payment

We accept the secure payment methods displayed at checkout.

Available payment methods may include credit cards, Apple Pay, Google Pay, Shop Pay and other payment options, depending on your location and checkout availability.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Account Information

You agree to provide current, complete and accurate account, billing and shipping information for all purchases.

If you create an account on our website, you are responsible for keeping your login details secure and for activities carried out through your account, subject to applicable law.

Please notify us if you suspect unauthorised access to your account.

Website Content

All content on this website, including text, images, graphics, logos, product descriptions and page layouts, belongs to Paw and Nest or its respective content providers, unless otherwise stated.

You may not copy, reproduce, distribute or use our content for commercial purposes without prior written permission, except where permitted by law.

Prohibited Use

You must not use our website:

1. For any unlawful purpose

2. To violate applicable laws or regulations

3. To infringe our intellectual property rights or those of others

4. To transmit harmful code, viruses or malware

5. To collect or misuse the personal information of others

6. To interfere with website security, functionality or performance

7. To submit false, misleading or fraudulent information

8. To attempt unauthorised access to our systems or services

Third-Party Tools and Links

Our website may include links to third-party websites or access to third-party tools and services.

We do not control and are not responsible for third-party websites, services, content or privacy practices.

Your use of third-party websites and services is subject to their own terms and policies.

Limitation of Liability

To the extent permitted by applicable law, Paw and Nest shall not be liable for indirect, incidental, special or consequential losses arising from your use of our website or products.

Nothing in these Terms of Service excludes or limits liability or consumer rights where such exclusion or limitation is prohibited by law.

Indemnity

To the extent permitted by applicable law, you agree to indemnify Paw and Nest against reasonable claims, losses or expenses arising directly from your unlawful use of our website, your breach of these Terms of Service or your infringement of third-party rights.

This provision does not apply to the extent that a claim or loss results from our own breach of law or contractual obligations.

Changes to These Terms

We may update these Terms of Service from time to time.

Any updates will be published on this page, together with the revised date where appropriate.

Changes will apply from the date they take effect, subject to applicable law. Changes will not retrospectively alter your existing rights where prohibited by law.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Paw and Nest
Email: info@pawnest-home.com
Website: https://www.pawnest-home.com/